FAQ
How often should I have a Massage?
A new injury or condition can often be resolved within a few treatment sessions. Chronic conditions will often require a series of treatments to return the area to normal function. This will usually include a number of weekly massages (usually three to four) and will gradually reduce in frequency until a maintenance stage is reached.
While everyone’s needs will be a little different depending on your lifestyle, regular massages work best. Ideally a maintenance massage should be performed on a regular monthly basis to promote mobility and improved function and to stop conditions from becoming problematic and painful.
Most musculo-skeletal problems are posture and work related.
Will I be sore after my massage?
During your massage you need to let me know if I need to adjust the pressure. You may be sore for a day or two if the muscles were very tight.
How Will I feel after massage therapy treatment?
Most people feel very relaxed and notice an overall improvement in their range of movement. You need to drink plenty of water after your massage as you can sometimes get a headache due to toxins that have been released from your muscles. I will ask you if you'd like a glass of filtered water after your massage.
When is a massage not helpful or contraindicated?
Generally, if you have a cold, flu, fever, inflammation, infectious disease, skin rashes, cuts or a thrombosis, massage is contraindicated.
Should I arrive earlier than my appointment time to fill out a Client Info Form?
No. Please arrive at your exact appointment time, as I allocate 10-20 minutes to the end of your appointment to allow time for consultation, changing and payment. I may still be with a previous client and do not have a waiting room. Just press the door bell button when you arrive.
How should a muscle injury be initially treated?
The injury should be rested and cold therapy should be applied as soon as possible and then regularly for the first 48 hours. Elevate the injury and apply a compression bandage or support to help reduce bleeding and swelling. An ice pack should be applied for 5 to 10 mins at a time on the injured site and then removed for 20 minutes. Do this several times a day to relieve pain and reduce swelling.
Do you provide clean towels for each client?
There are soft clean towels and bodywrap gowns (for women) provided for each client. Also the massage table face hole, arm rest and pens are cleaned and disinfected after each use. I provide a tranquil, clean and healthy environment.
Is there parking available?
Yes, you may park your car in the driveway or on Glen Abby Avenue.
Do you have HICAPS?
No, sorry I don't have HICAPS. I will provide you with an invoice so that you may claim directly with your Health Fund. Most allow online claims making it easier. Simply go to your health fund website, log in to member services, add details of the claim, then they will transfer funds to your nominated bank account.
Do you have EFTPOS?
No. Please Pay "Online" Before or After Your appointment with paypal, visa or mastercard. Pay Online via Buy Online Page. I do not have an eftpos machine anymore. Direct bank deposit or cash is also accepted.
If my partner and I have both booked massages, can we both arrive together and just wait for each other? Is there somewhere he can sit and read?
Yes, if your massage times are booked close together, your partner may wait in the lounge room, consultation area or alfresco area and read their book or tablet.
Can I bring my baby with me to my treatment session? She will be in a pram.
Yes, that is fine. Also if your baby is younger and in a baby capsule that is fine as well.
Can I bring my husband and my baby along with me to my treatment session?
Yes, that is fine. There are two lounges close by so plenty of room.
I have a gift certificate that I want to "re-gift" to someone else to use - is that okay?
Yes, that is fine. Gift certificates are fully transferable.
Do you have a Bathroom clients can use? I am pregnant so need to use the toilet before and after my massage.
Yes, I have a bathroom and separate toilet that is for client use only. It is kept clean and tidy at all times. It is stocked with toilet paper, paper towels, a hand towel, liquid soap, hand lotion, tissues and cotton buds. If you need anything else, just let me know.
What is the Cancellation Policy?
If an appointment is cancelled or changed without a minimum of 3 hours notice a $100 "Cancellation Fee" will be payable. "No Shows", those that don't show up for their appointment time, will be charged $100 or forfeit their gift certificate/gift card.
Please be respectful of my time so that I don't have to enforce this policy. Call or text me asap if you need to change or cancel your appointment.
To make an appointment please click the "Book Now" button below or call me on 0422 320 416.
A new injury or condition can often be resolved within a few treatment sessions. Chronic conditions will often require a series of treatments to return the area to normal function. This will usually include a number of weekly massages (usually three to four) and will gradually reduce in frequency until a maintenance stage is reached.
While everyone’s needs will be a little different depending on your lifestyle, regular massages work best. Ideally a maintenance massage should be performed on a regular monthly basis to promote mobility and improved function and to stop conditions from becoming problematic and painful.
Most musculo-skeletal problems are posture and work related.
Will I be sore after my massage?
During your massage you need to let me know if I need to adjust the pressure. You may be sore for a day or two if the muscles were very tight.
How Will I feel after massage therapy treatment?
Most people feel very relaxed and notice an overall improvement in their range of movement. You need to drink plenty of water after your massage as you can sometimes get a headache due to toxins that have been released from your muscles. I will ask you if you'd like a glass of filtered water after your massage.
When is a massage not helpful or contraindicated?
Generally, if you have a cold, flu, fever, inflammation, infectious disease, skin rashes, cuts or a thrombosis, massage is contraindicated.
Should I arrive earlier than my appointment time to fill out a Client Info Form?
No. Please arrive at your exact appointment time, as I allocate 10-20 minutes to the end of your appointment to allow time for consultation, changing and payment. I may still be with a previous client and do not have a waiting room. Just press the door bell button when you arrive.
How should a muscle injury be initially treated?
The injury should be rested and cold therapy should be applied as soon as possible and then regularly for the first 48 hours. Elevate the injury and apply a compression bandage or support to help reduce bleeding and swelling. An ice pack should be applied for 5 to 10 mins at a time on the injured site and then removed for 20 minutes. Do this several times a day to relieve pain and reduce swelling.
Do you provide clean towels for each client?
There are soft clean towels and bodywrap gowns (for women) provided for each client. Also the massage table face hole, arm rest and pens are cleaned and disinfected after each use. I provide a tranquil, clean and healthy environment.
Is there parking available?
Yes, you may park your car in the driveway or on Glen Abby Avenue.
Do you have HICAPS?
No, sorry I don't have HICAPS. I will provide you with an invoice so that you may claim directly with your Health Fund. Most allow online claims making it easier. Simply go to your health fund website, log in to member services, add details of the claim, then they will transfer funds to your nominated bank account.
Do you have EFTPOS?
No. Please Pay "Online" Before or After Your appointment with paypal, visa or mastercard. Pay Online via Buy Online Page. I do not have an eftpos machine anymore. Direct bank deposit or cash is also accepted.
If my partner and I have both booked massages, can we both arrive together and just wait for each other? Is there somewhere he can sit and read?
Yes, if your massage times are booked close together, your partner may wait in the lounge room, consultation area or alfresco area and read their book or tablet.
Can I bring my baby with me to my treatment session? She will be in a pram.
Yes, that is fine. Also if your baby is younger and in a baby capsule that is fine as well.
Can I bring my husband and my baby along with me to my treatment session?
Yes, that is fine. There are two lounges close by so plenty of room.
I have a gift certificate that I want to "re-gift" to someone else to use - is that okay?
Yes, that is fine. Gift certificates are fully transferable.
Do you have a Bathroom clients can use? I am pregnant so need to use the toilet before and after my massage.
Yes, I have a bathroom and separate toilet that is for client use only. It is kept clean and tidy at all times. It is stocked with toilet paper, paper towels, a hand towel, liquid soap, hand lotion, tissues and cotton buds. If you need anything else, just let me know.
What is the Cancellation Policy?
If an appointment is cancelled or changed without a minimum of 3 hours notice a $100 "Cancellation Fee" will be payable. "No Shows", those that don't show up for their appointment time, will be charged $100 or forfeit their gift certificate/gift card.
Please be respectful of my time so that I don't have to enforce this policy. Call or text me asap if you need to change or cancel your appointment.
To make an appointment please click the "Book Now" button below or call me on 0422 320 416.
